Last updated on APRIL 11, 2017
Applies to:Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.
WHAT IS THE DESIRED BEHAVIOR?
Visibility should apply to the returned record set displayed in the Find results pane
WHAT IS THE ACTUAL OR UNEXPECTED BEHAVIOR?
Visibility to the returned record set displayed in the Find results pane is not applying. User can able to see all the record sets i.e even though the record is from different Team or Organization.
Steps to replicate issue:
1)Login to Application
2)Go to 'Contacts' find search
3)Give Last Name(Example: Customer)
4)Click on Find arrow button
5)In the Search Results Applet, we can see all the Contacts which are having Last Name as 'Customer'.But the search should not return the record set which are not related to User Organization or Team.Visibility is not applying on the search returned record set)
Note: User should not able to see the record set which are not related to user Organization or Team.Visibility should apply here.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms