Open UI-Displaying more Fields in Find Search Results Applet (Doc ID 2253920.1)

Last updated on APRIL 11, 2017

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

WHAT IS THE DESIRED BEHAVIOR?
=============================
User should able to see more Fields in Find Search Results Applet

WHAT IS THE ACTUAL OR UNEXPECTED BEHAVIOR?
==========================================
User can able to see only 'Last Name' field in Find Search Results Applet when user do the Find Search on Contact Entity.
Note: User cant able to differentiate the records based on only single Field.

Steps to replicate the issue:

1)Login to Application
2)Go to 'Contacts' find search
3)Give Last Name(Example: Customer)
4)Click on Find arrow button
5)In the Search Results Applet, we can see only the last Name. But the Search Result applet should display more Fields (example: First Name, Last Name, Title, Work#,Job Title..) to differentiate the records.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms