Last updated on APRIL 11, 2017
Applies to:Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.
WHAT IS THE DESIRED BEHAVIOR?
User should able to see more Fields in Find Search Results Applet
WHAT IS THE ACTUAL OR UNEXPECTED BEHAVIOR?
User can able to see only 'Last Name' field in Find Search Results Applet when user do the Find Search on Contact Entity.
Note: User cant able to differentiate the records based on only single Field.
Steps to replicate the issue:
1)Login to Application
2)Go to 'Contacts' find search
3)Give Last Name(Example: Customer)
4)Click on Find arrow button
5)In the Search Results Applet, we can see only the last Name. But the Search Result applet should display more Fields (example: First Name, Last Name, Title, Work#,Job Title..) to differentiate the records.
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