Open UI-Displaying more Fields in Find Search Results Applet
(Doc ID 2253920.1)
Last updated on DECEMBER 02, 2020
Applies to:
Siebel CRM - Version 16.0 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
WHAT IS THE DESIRED BEHAVIOR?
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User should able to see more Fields in Find Search Results Applet
WHAT IS THE ACTUAL OR UNEXPECTED BEHAVIOR?
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User can able to see only 'Last Name' field in Find Search Results Applet when user do the Find Search on Contact Entity.
Note: User cant able to differentiate the records based on only single Field.
Steps to replicate the issue:
1)Login to Application
2)Go to 'Contacts' find search
3)Give Last Name(Example: Customer)
4)Click on Find arrow button
5)In the Search Results Applet, we can see only the last Name. But the Search Result applet should display more Fields (example: First Name, Last Name, Title, Work#,Job Title..) to differentiate the records.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |