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Open UI-Displaying more Fields in Find Search Results Applet (Doc ID 2253920.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

WHAT IS THE DESIRED BEHAVIOR?
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User should able to see more Fields in Find Search Results Applet

WHAT IS THE ACTUAL OR UNEXPECTED BEHAVIOR?
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User can able to see only 'Last Name' field in Find Search Results Applet when user do the Find Search on Contact Entity.
Note: User cant able to differentiate the records based on only single Field.

Steps to replicate the issue:

1)Login to Application
2)Go to 'Contacts' find search
3)Give Last Name(Example: Customer)
4)Click on Find arrow button
5)In the Search Results Applet, we can see only the last Name. But the Search Result applet should display more Fields (example: First Name, Last Name, Title, Work#,Job Title..) to differentiate the records.

Cause

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