Date Field Is Read Only During Refine Query (Doc ID 2255162.1)

Last updated on MAY 24, 2017

Applies to:

Siebel Automotive - Version 16.9 [IP2016] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Date Field is read only during refine query.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Login into Siebel Application
2. Go to Service Request Screen
3. Create some records if there aren't any
4. Click the Query button
5. Select a date from "Date Opened" filed so no records will be returned > Query - No results shown
6. Click on the Query button again

Results/Findings:
**********
Second time users want to query, they can not as date field is Read Only.



Changes

 No changes done, issue replicates in vanilla SRF.

Cause

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