Call Reports And Associated Activities (Doc ID 2255164.1)

Last updated on APRIL 14, 2017

Applies to:

Siebel CRM - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

we are having issue with Associated Activity under Call Reports.

Let's say we create new Call Report.
We then select Account that we want to use and then when we want to associate activity, we get list of activities for that account. So far, so good.
However, if we want to change associated activity (let's say we have mistakenly chosen one at first), Associated Activity pick applet give us nothing. It's not possible to select any activity.

Cause

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