Upgrading to IP16 - After Entering login Credentials a Distorced Page Appears , Partially Blank (Doc ID 2255557.1)

Last updated on APRIL 16, 2017

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.10 [IP2016] version, when attempting to login to application after upgrade from 7.8.2, using Standard SRF after entering the credentials the page appears as image below.

The same occurs when logging using Web Dedicated client connected to the Upgraded database.

 

Cause

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