Siebel OpenUI LOV Lists Not Rendering Properly In IE11 Browser

(Doc ID 2255880.1)

Last updated on FEBRUARY 11, 2018

Applies to:

Siebel Life Sciences CRM - Version 16.9 [IP2016] and later
Information in this document applies to any platform.


On : 16.9 [IP2016] version, Upgrade

LOV list jumps to the top of the screen in the Persons view in Siebel OpenUI on IE11 browser.

LOV list should work as expected.

The issue can be reproduced ONLY in customer environment at will with the following steps:
1. Open call center application with IE11
2. Navigate to Site Map >> Administration - User >> Persons view
3. Scroll to the bottom of the form applet and adjust the browser so that you can see 3 records in the top 3 list applet.
4. Open the timezone LOV on form applet and check to see how the LOV list shows up.

The issue has the following business impact:
Due to this issue, users cannot see this properly in IE11 and this was causing a setback.


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