Date In Open UI In The GUI Is Different From In The Db-Loyalty Transaction Date (Doc ID 2256166.1)

Last updated on APRIL 18, 2017

Applies to:

Siebel Loyalty Manager - Version 8.1.1.9 [23016] to 15.0 [IP2015] [Release V8 to V15]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.9 [23016] version, Loyalty

ACTUAL BEHAVIOR
---------------
Date in the db is different from that in the UI

EXPECTED BEHAVIOR
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Date in the db should be the same as the date in the db

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a transaction
2. Use the Calendar to add a date in to a field
3. The date in the UI is : 22/03/2017 10:50
When we check in database, the date = 21/02/2017 23:00:00

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot rely on the date in the UI

Cause

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