Blank Space On List Applet Once Quick Search Applet Is Closed. (Doc ID 2257543.1)

Last updated on APRIL 25, 2017

Applies to:

Siebel CRM - Version 16.7 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.7 [IP2016] version, Configuration - General

ACTUAL BEHAVIOR
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Qucik Search: Blank space on List applet once quick search applet is closed.

Upon using the quick search feature the main list applet gets distorted. Below steps were executed.
1. Login to application.
2. Perform a search in quick search (e.g. account name in Quote).
3. Application display quick search pane on left side with details of the search results.
4. on click of any one record All Quote view is displayed with first applet as All quote list applet.
5. Once we close the search pane on left side by clicking "X" button the All quote list applet should be displayed covering the entire view, but in actual we have a blank space on right side of the list applet.
6.Once we refresh the page the applet is displayed properly.

Issue is upon closing the search result left pane applet we have blank space on right side of list applet.
This behavior is same for search in all other entity like Account, Asset, Order etc...

Cause

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