SSL certificate errors in Siebel using Google Chrome 58+ and Firefox 51+ versions (Doc ID 2258847.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel Life Sciences CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When attempting to access Siebel application in google Chrome 58.0.3029.81 (64-bit) or Firefox 51+ versions, the application does not come up and following errors are seen:

ERROR
-----------------------

Your connection is not private. Attackers might be trying to steal your information from abc.xyz.com (for example, passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Upgrade Google Chrome to version 58.0.3029.81.
2. Test the Siebel application with HTTPS.
3. Check to see if Siebel application shows up without errors.

Cause

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