Vanilla Repository Bitmap "Screen Tab Icon" File Name Property is history_tracking.png, but File Name Should be tracking_history.png.

(Doc ID 2260152.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.


On : 16.10 [IP2016] version, Configuration - General

We have followed the article below to change the icon of a screen in Synergy Theme and we noticed that there is a image file missing in IP2016 which is causing an error in Google Chrome console:

"Failed to load resource: the server responded with a status of 404 (Not found)".

Doc ID 2095036.1: How To: Change the Icon of a Screen

The goal was to  change the screen icon to "grid_matte_receipt.png" and therefore we set Bitmap Category = "History Tracking" for the respective screen. However this Bitmap Category is associated with image "history_tracking.png" which does not exist in IP2016 /public/images and the console error is generated.

 "Failed to load resource: the server responded with history with a status of 404 (Not found)" for file history_tracking.png.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms