Last updated on APRIL 27, 2017
Applies to:Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.
On : 16.10 [IP2016] version, Configuration - General
We have followed the article below to change the icon of a screen in Synergy Theme and we noticed that there is a image file missing in IP2016 which is causing an error in Google Chrome console:
"Failed to load resource: the server responded with a status of 404 (Not found)".
Doc ID 2095036.1: How To: Change the Icon of a Screen
The goal was to change the screen icon to "grid_matte_receipt.png" and therefore we set Bitmap Category = "History Tracking" for the respective screen. However this Bitmap Category is associated with image "history_tracking.png" which does not exist in IP2016 /public/images and the console error is generated.
"Failed to load resource: the server responded with history with a status of 404 (Not found)" for file history_tracking.png.
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