Siebel or SWSE Configuration fails with libstdc++ errors (Doc ID 2261683.1)

Last updated on MAY 09, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Generic Linux

Symptoms

On : 8.1.1.11 [IP2013] version or later, Installation

Siebel or SWSE Configuration wizard fails with libstdc error

Example as below

/apps/siebel/8.1.1.11.0/swse/eappweb/bin/updopmnxml: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory
Apr 25, 2017 4:29:07 AM oracle.siebel.configurator.utility.ConfigUtility runProgram
INFO: Config Util Exit Value: 1

/u01/Siebel/16.0.0.0.0/ses/gtwysrvr/bin/srvredit: error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory
May 2, 2017 5:31:59 AM oracle.siebel.configurator.utility.ConfigUtility runProgram
INFO: Config Util Exit Value: 127



Cause

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