Same Email Received Multiple Times for Specific Email Addresses
(Doc ID 2261808.1)
Last updated on MAY 03, 2017
Applies to:Siebel CRM - Version 126.96.36.199  and later
Information in this document applies to any platform.
On : 188.8.131.52  version, Comms Server & Email Response
Same inbound email is being received multiple times. This is happening only for few specific monitored email boxes. Also this is a sporadic behavior.
The issue can be reproduced at will with the following steps:
1. Configure Email Response module
2. Send an email to a monitored mail box
3. Notice the same email being received multiple times
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