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Same Email Received Multiple Times for Specific Email Addresses (Doc ID 2261808.1)

Last updated on MAY 03, 2017

Applies to:

Siebel CRM - Version [23021] and later
Information in this document applies to any platform.


On : [23021] version, Comms Server & Email Response

Same inbound email is being received  multiple times. This is happening only for few specific monitored email boxes. Also this is a sporadic behavior.

The issue can be reproduced at will with the following steps:
1. Configure Email Response module
2. Send an email to a monitored mail box
3. Notice the same email being received multiple times


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