Dispatch Board Gantt Applet Date and Time Details Disappears when Expanding Activities List Applet

(Doc ID 2262687.1)

Last updated on JUNE 12, 2017

Applies to:

Siebel Field Service - Version 15.16 [IP2015] and later
Information in this document applies to any platform.


On :  15.16 [IP2015] version, Field Service

Employee Dispatch Board Gantt Applet disappears when expanding activities list applet  

GanttChart applet should not be blank.

The issue can be reproduced at will with the following steps:
1. Navigate to Dispatch board
2. Select Service Region
3. Notice that Engineers listed in Dispatch board
4. Click Show More in Un-shceduled activities applet

Now the GanttChart applet is blank after doing some activities in GanttChart applet recovers the Engineer names and respective activities in Dispatch board.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms