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Dispatch Board Gantt Applet Date and Time Details Disappears when Expanding Activities List Applet (Doc ID 2262687.1)

Last updated on FEBRUARY 02, 2019

Applies to:

Siebel Field Service - Version 15.16 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On :  15.16 [IP2015] version, Field Service

ISSUE STATEMENT

Employee Dispatch Board Gantt Applet disappears when expanding activities list applet  

STEPS

The issue can be reproduced at will with the following steps:
1. Navigate to Dispatch board
2. Select Service Region
3. Notice that Engineers listed in Dispatch board
4. Click Show More in Un-shceduled activities applet

Now the GanttChart applet is blank after doing some activities in GanttChart applet recovers the Engineer names and respective activities in Dispatch board.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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