Enable/Disable Quick Search Mode Does Not Anything (Doc ID 2263252.1)

Last updated on MAY 08, 2017

Applies to:

Siebel CRM - Version 16.6 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.6 [IP2016] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Advanced find - search result records are not coming as a list applet.

Search result records are coming as drilldowns currently, can we configure it work like the old application i.e. List Applet

EXPECTED BEHAVIOR
-----------------------
BusComp View Mode or Quick Search Mode should be appear.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Siebel Tools.
2. Choose Tools, and then Lock Project, to lock the Search project.
3. Select Applet in the Object Explorer.
4. Query for Search lookin applet.
5. Navigate to Applet User Prop.
6. Configure the SamePage value as follows:
¿ Set SamePage to FALSE to display the Search results in the business
component view on the right hand side in Quick Search mode.
¿ Set SamePage to TRUE, and GotoResultsView to Search lookin Results View, to
display the Search results on the left under the Look-In panel.
7. Navigate to Business Service.
8. Query for Search External Service.
9. Select Business Service User Property in the Object Explorer.
10. Create the SamePage record.
11. Configure the SamePage value as follows:
¿ Set SamePage to FALSE to display the Search results in the business
component view on the right hand side in Quick Search mode.
¿ Set SamePage to TRUE, and GotoResultsView to Search lookin Results View, to
display the Search results on the left under the Look-In panel.
12. Compile the Siebel.srf file.
13. Restart the Siebel Server.

If SamePage = FALSE, display the Search results in the business component view on the right hand side in Quick Search mode.


Cause

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