Several Siebel Components Are not Coming Online Due To "Can't load sscdo90 (SBL-GEN-02500)" Error
(Doc ID 2264037.1)
Last updated on JULY 01, 2019
Applies to:
Siebel System Software - Version 8.2.2.14.17 [IP2014] and laterInformation in this document applies to any platform.
Symptoms
When trying to start the Siebel Server several components are not coming online.
Below are the errors found:
GenericLog GenericError 1 0007015f590300dc:0 2017-05-09 09:35:22 (secmgr.cpp (2768) err=4597538 sys=0) SBL-SEC-10018: Can't load sscdo90(SBL-GEN-02500)
SecAdptLog Memory Mgmt Trace 5 0007015f590300dc:0 2017-05-09 09:35:22 DB SecurityFreeErrMessage, message=.<br?>GenericLog GenericError 1 0007015f590300dc:0 2017-05-09 09:35:22 (secmgr.cpp (2840) err=4597521 sys=0) SBL-SEC-10001: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
ObjMgrSessionLog Error 1 0007015f590300dc:0 2017-05-09 09:35:22 (physmod.cpp (9449)) SBL-DAT-00565: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
ObjMgrSessionLog Error 1 0007015f590300dc:0 2017-05-09 09:35:22 (model.cpp (6304)) SBL-DAT-00565: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
GenericLog GenericError 1 0007015f590300dc:0 2017-05-09 09:35:22 Object manager error: ([0] An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.(SBL-DAT-00565) (0x750235))
GenericLog GenericError 1 0007015f590300dc:0 2017-05-09 09:35:22 ( (0) err=2818155 sys=7668277) SBL-OMS-00107: Object manager error: ([0] An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.(SBL-DAT-00565) (0x750235))
SecAdptLog Memory Mgmt Trace 5 0007015f590300dc:0 2017-05-09 09:35:22 DB SecurityFreeErrMessage, message=.<br?>GenericLog GenericError 1 0007015f590300dc:0 2017-05-09 09:35:22 (secmgr.cpp (2840) err=4597521 sys=0) SBL-SEC-10001: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
ObjMgrSessionLog Error 1 0007015f590300dc:0 2017-05-09 09:35:22 (physmod.cpp (9449)) SBL-DAT-00565: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
ObjMgrSessionLog Error 1 0007015f590300dc:0 2017-05-09 09:35:22 (model.cpp (6304)) SBL-DAT-00565: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
GenericLog GenericError 1 0007015f590300dc:0 2017-05-09 09:35:22 Object manager error: ([0] An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.(SBL-DAT-00565) (0x750235))
GenericLog GenericError 1 0007015f590300dc:0 2017-05-09 09:35:22 ( (0) err=2818155 sys=7668277) SBL-OMS-00107: Object manager error: ([0] An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.(SBL-DAT-00565) (0x750235))
Changes
Oracle Client has been upgraded to 12c version.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |