Siebel Reports Fail to Schedule with Error SBL-EAI-05162 in EAI Component (Doc ID 2264042.1)

Last updated on MAY 09, 2017

Applies to:

Siebel Reports - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.10 [IP2015] version, Reports

When attempting to schedule BIP reports from Siebel application, the following error occurs for the job scheduled:

ERROR
-----------------------

-> Report Job History > Job Details:

Output failed.
[INSTANCE_ID=HMSTENTBIP.1491833326490]
[OUTPUT_ID=1039] oracle.xdo.XDOException: java.lang.reflect.InvocationTargetException

-> EAI component:

CchMgrLog CchMgrAcsInfo 4 0000006158f65e6a:0 2017-04-18 14:05:00 Item[BIPDataService:http://siebel.com/BIPData:BIPDataPort] is in cache [].
WebSvcInbound WSInboundTrace 3 0000006158f65e6a:0 2017-04-18 14:05:00 Envelope Processing
WebSvcInbound WSInboundTrace 3 0000006158f65e6a:0 2017-04-18 14:05:00 Impersonate
ObjMgrLog Error 1 0000006158f65e6a:0 2017-04-18 14:05:00 (wsfilter.cpp (815)) SBL-EAI-05162: SOAP Security Header UsernameToken is required for operation 'GetReportData'.

 

Changes

Issue has been noticed after customer copied the repository from DEV to QA environment.  But it can happen when the user who uploaded the report changes the password on Siebel.

 

Cause

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