Query Combo Box Not Working For Specific Columns in HLS Case List and Activity List Applets
(Doc ID 2264238.1)
Last updated on APRIL 30, 2018
Applies to:Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.
On : 16.10 [IP2016] version, Client Functionality
When performing a search using Query Combo Box on column Last Name from Case List applet or Type from Activity List applet no records are returned.
The issue can be reproduced at will with the following steps:
1.1 Login into Siebel Public Sector
1.2 Go to Cases -> Cases List
1.3 In Query Combo perform a search using column Last Name
2.1 Go to Activity -> Activity List
2.2 In Query Combo perform a search using column Type
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!