Unable To Access Login Page. The Server you are trying to access is either busy or experiencing difficulties

(Doc ID 2264559.1)

Last updated on MAY 10, 2017

Applies to:

Siebel Life Sciences CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Goal

Customer was unable to access the login page on one of their environments for last 2 months. When trying to access the web link, error:
The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.

The services are up and running and have been restarted several times.

Issue is happening with Training Env.

Possibly happened after a migration 

Solution

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