DISA is Not Working With Chrome Version 58.0.x (Doc ID 2264821.1)

Last updated on MAY 11, 2017

Applies to:

Siebel Media - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.10 [IP2015] version, Client Functionality

Unable to Open attachments in CRM after chrome upgraded to 58.0.x




Publisher: Oracle
DISA Version: DISA 2.0.13
Port: port=18443 

ERROR
-----------------------
Error: Failed to connect to Desktop Integration Siebel Agent on your machine! Please make sure it's running or check its configurations.(SBL-UIJ-52871)
Error details from Console:
websocketmgr.js:39 WebSocket connection to 'wss://localhost:18443/' failed: Error in connection establishment: net::ERR_INSECURE_RESPONSE

[DISA][Error] undefined
siebjs.js:39 [DISA][Warning] DISA was closed during file editing.
siebjs.js:39 [DISA][Error] Failed to connect to Desktop Integration Siebel Agent on your machine! Please make sure it's running or check its configurations.(SBL-UIJ-52871)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Install DISA 2.0.13 and upgrade chrome to 58.0.x

2. Navigate to any attachment view
3. try to open attachment


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

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