patchrollback.sh error: liboraInstaller.so: ld.so.1: java: fatal: /ora/product/oracle/sbl_home/oui/lib/solaris/liboraInstaller.so: wrong ELF class: ELFCLASS64 (Doc ID 2265258.1)

Last updated on MAY 12, 2017

Applies to:

Siebel CRM - Version 15.0 [IP2015] to 16.9 [IP2016] [Release V15 to V16]
Information in this document applies to any platform.

Symptoms

When running rollback patchset12 for Siebel IP15.
This error is encountered:

cd /ora/product/oracle/sbl_home/oui/bin
[oracle@XXXXX bin]$ ./patchrollback.sh
Log File Name and Location: /ora/product/oracle/sbl_home/cfgtoollogs/oui/rollback/rollback_05-05-2017_08.43.10.log

Rollback Started......
Oracle Home Location: /ora/product/oracle/sbl_home
java.lang.UnsatisfiedLinkError: /ora/product/oracle/sbl_home/oui/lib/solaris/liboraInstaller.so: ld.so.1: java: fatal: /ora/product/oracle/sbl_home/oui/lib/solaris/liboraInstaller.so: wrong ELF class: ELFCLASS64 (Possible cause: architecture word width mismatch)
  at java.lang.ClassLoader$NativeLibrary.load(Native Method)
  at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1803)
  at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1699)
  at java.lang.Runtime.load0(Runtime.java:770)
  at java.lang.System.load(System.java:1003)
  at oracle.sysman.oii.oiip.osd.unix.OiipuUnixOps.loadNativeLib(OiipuUnixOps.java:402)
  at oracle.sysman.oii.oiip.osd.unix.OiipuUnixOps.(OiipuUnixOps.java:125)
  at oracle.sysman.oii.oiip.oiipg.OiipgEnvironment.getEnv(OiipgEnvironment.java:201)
  at oracle.sysman.oii.oiip.oiipg.OiipgPropertyLoader.initUnixPtrFileLoc(OiipgPropertyLoader.java:213)
  at oracle.sysman.oii.oiip.oiipg.OiipgPropertyLoader.(OiipgPropertyLoader.java:126)
  at oracle.sysman.oii.oiic.OiicStandardInventorySession.updateProperties(OiicStandardInventorySession.java:461)
  at oracle.sysman.oii.oiic.OiicStandardInventorySession.initSession(OiicStandardInventorySession.java:257)

0 kb log file is generated.


Cause

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