Loyalty Update Attribute Promotion Not Working As Expected (Doc ID 2265261.1)

Last updated on MAY 12, 2017

Applies to:

Siebel Loyalty Engine - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.7 SIA [21238] version, Loyalty

ACTUAL BEHAVIOR
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Loyalty Promotion with Attribute Update action does not set the complete text if the text starts with Numeric value.
For example: set "123 TEST" to the attribute in the promotion using Update Attribute action to a transaction attribute, the transaction field value is set to "123", but not "123 TEST".

EXPECTED BEHAVIOR
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The value should be set as 123 TEST

STEPS
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The issue can be reproduced at will with the following steps:
1) Create Transaction Attribute of type TEXT
2) Create a Promotion to Update Attribute with value "123TEST"
3) Create a Transaction and process it.
4) The Attribute/Field would be update with value 123



Cause

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