Loyalty Update Attribute Promotion Not Working As Expected

(Doc ID 2265261.1)

Last updated on MAY 12, 2017

Applies to:

Siebel Loyalty Engine - Version SIA [21238] and later
Information in this document applies to any platform.


On : SIA [21238] version, Loyalty

Loyalty Promotion with Attribute Update action does not set the complete text if the text starts with Numeric value.
For example: set "123 TEST" to the attribute in the promotion using Update Attribute action to a transaction attribute, the transaction field value is set to "123", but not "123 TEST".

The value should be set as 123 TEST

The issue can be reproduced at will with the following steps:
1) Create Transaction Attribute of type TEXT
2) Create a Promotion to Update Attribute with value "123TEST"
3) Create a Transaction and process it.
4) The Attribute/Field would be update with value 123


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