Siebel Production slow, No underlying issues
(Doc ID 2265391.1)
Last updated on SEPTEMBER 22, 2017
Applies to:Siebel CRM - Version 18.104.22.168.11 [IP2013] and later
Information in this document applies to any platform.
On : 22.214.171.124.11 [IP2013] version/Database 11g R2
Customer has a Siebel production environment with 7 Application servers,5 holding AOM and 2 Non AOM component's. They were facing the following Performance related issues
-- Web and AOM Session's starts increasing and maxes out.
-- Tnsping also starts taking 7000 to 8000 msecs to connect the database.
-- Database is performing well at the time of issue. No long running queries is observed except the Guestcst session count which goes beyond 700 sessions.
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