Open UI Dispatch Board Vertical Scroll Bar Issue (Doc ID 2265564.1)

Last updated on MAY 12, 2017

Applies to:

Siebel Field Service - Version 8.1.1.14.16 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.16 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR

Open UI, Dispatch Board vertical scroll issue

On the Dispatch Board when using vertical scroll bar, Left Pane i.e. Employees do not move along with Activity pane . This results in blank Activity Pane for some employees.

Attaching images for reference, please see DispatchBoard_Issue.png


This is happening only in IE (we are using IE11) and impacting our users highly.

EXPECTED BEHAVIOR

Dispatch Board shouldn't go blank on Activity pane.



Cause

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