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How To Enable UPT? (Doc ID 2265575.1)

Last updated on JULY 21, 2020

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.


We enabled the Usage Pattern Tracking (UPT) in our environment as per the bookshelf:

Siebel Applications Administration Guide > Usage Pattern Tracking >
Process of Setting Up Usage Pattern Tracking

1. System preference enabled, Application Object Manager bounced
2. WfProcMgr, WfProcBatchMgr Components are running
3. Runtime events created and reloaded
4. Workflow process activated
5. Job templates created
6. UPT Job is running

However it does not work. Please verify and confirm.


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