Unable To Create Activity With State Model NO UPDATE and NO DELETE Set To True (Doc ID 2267444.1)

Last updated on MAY 22, 2017

Applies to:

Siebel CRM - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Unable to create new activity record with status as 'Done' 

STEPS

1.Create State Model on Status Field in Action Business component

2.Create 3 states-Open,Done and Unscheduled with Open as Default and Restrict Transition is 'N'

3.For Done Record,Set No Delete and No Update Values as 'Y'

4.Go to Activities Screen-Create new Record and change the status to 'Done',warning - You cannot currently update this record. Please check the No Update properties on the Applet, Business Component, and Link.(SBL-DAT-00284)

 

Cause

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