Comments In Invoice Line Item Is Not Populated During Auto Invoice (Doc ID 2267465.1)

Last updated on JULY 27, 2017

Applies to:

Siebel Field Service - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Comments Field in Invoice Line Item Is not Populated in Auto Invoice

STEPS

1.Login to Field Service Application and Create Account,Price List

2.Create Service Request and add account .Set Billable flag to True

3.Drill down and navigate to orders.Create order and add line item

4.Navigate to Invoice Screen and click on Auto Invoice

5.Invoice and Invoice Line Items are created but comments is not updated in Invoice Line Items 

 

Cause

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