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Local XE Database Extract Error ORA-28001 (Doc ID 2267655.1)

Last updated on DECEMBER 20, 2018

Applies to:

Siebel Tools - Version 15.10 [IP2015] to 16.10 [IP2016] [Release V15 to V16]
Microsoft Windows x64 (64-bit)


On : 15.10 [IP2015] version, Installation

When attempting to extract a Local Siebel Tools database, the following error occurs.

ODBCSQL: (ODBC SQL Interface) Start at 5/17/17 16:00 (pid 8240)
Spooling started to "C:/Siebel/15/Tools/BIN\LocalDbTemplate\tablelist.out".
ODBC error S1000 in SQLConnect:
[tp][ODBC Oracle driver][Oracle]ORA-28001: the password has expired
(native error 28001).
Unable to login using specified ODBC parameters.

ODBCSQL: Exit at 5/17/17 16:00 (status -1)

The issue can be reproduced at will with the following steps:
1. Run C:\Siebel\15\Tools\bin\LocalDBSetup.exe -s C:\Siebel\15\tools -o "CRM_15_DEV" -t SIEBEL -u MRJ7 -p ******** -r "Siebel Repository" -d LOCAL_XE -x "C:\Siebel\15\tools\oraclexe" -l C:\Siebel\15\Tools\Bin\LocalDBSetup.log -w N -y "Runtime Tables"
2. Error occurs at stage 4 of 7 (Truncate the existing data of LOCAL_XE)
3. [tp][ODBC Oracle driver][Oracle]ORA-28001: the password has expired

The issue has the following business impact:
Due to this issue, users cannot start development process on local machine.


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