ORA-12805 error while running Siebel Production Upgrade from to IP2016

(Doc ID 2269910.1)

Last updated on MAY 24, 2017

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : [IP2013] version, Upgrade

When attempting to run PROD upgrade from to IP 2016, the upgrep/upgphys runs as single option and the create index fails with the following error:

2017-04-26 19:21:39 [1076673536][ODBC 20101 driver][20101]ORA-12805: parallel query server died unexpectedly

The issue can be reproduced ONLY in customer environment at will with the following steps:
1. Perform DEV upgrade successfully from to IP2016 with upgrep/IRM/upgphys
2. Perform PROD upgrade from to IP2016 which runs upgrep+upgphys as single option.
3. Check to see if the PROD upgrade runs successfully.

The issue has the following business impact:
Due to this issue, users cannot run PROD upgrade and this was causing a setback.


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