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Focus Of The Applet Is Not Kept Whenever List Applet Button Pressed (Doc ID 2273165.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel CRM - Version 8.2.1 SIA[22220] and later
Information in this document applies to any platform.

Symptoms

Whenever the user clicks the New button to add a record, the cursor moves up and the user needs to scroll down to fill that record.

STEPS:

  1. Navigate to Accounts List View. Drill down on Account name -> Select Account Profile View in the account detail view.
  2. The scroll should be on the top
  3. Click on New button in the Best Times applet -> scroll not maintained
  4. Undo record
  5. Scroll till the bottom of the page
  6. Click on New button in Activities Applet -> Observer the scroll is not maintained



Cause

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In this Document
Symptoms
Cause
Solution
References


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