My Oracle Support Banner

Set The Focus Of The Applet Whenever List Applet Button Pressed (Doc ID 2273165.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel CRM - Version 8.2.1 SIA[22220] and later
Information in this document applies to any platform.

Symptoms

Whenever the user click New button to add record the cursor moves up and the user needs to scroll down to fill that record.

STEPS:

  1. Navigate to Accounts List View. Drill down on Account name -> Select Account Profile View in the account detail view.
  2. The scroll should be on the top
  3. Click on New button in the Best Times applet -> scroll not maintained
  4. Undo record
  5. Scroll till the bottom of the page
  6. Click on New button in Activities Applet -> Observer the scroll is not maintained



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.