Unable to Connect to SMTP Server (such as Gmail) Using Secure Protocol SSL
(Doc ID 2274449.1)
Last updated on SEPTEMBER 27, 2021
Applies to:Siebel CRM - Version 18.104.22.168  and later
Information in this document applies to any platform.
Email profile has been configured to send outbound emails with F9 functionality from a GMAIL account but it shows the below errors:
When using the below profile parameters:
Enable SSL for SMTP = TRUE
Enable TLS for SMTP = FALSE
SMTP Server Port = 465
The error means that the system is not establishing a TLS encrypted connection before trying to authenticate and send mail.
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