My Oracle Support Banner

BatchSync Does Not Retry When an Old DB is Detected on Handheld (Doc ID 2275139.1)

Last updated on JULY 23, 2019

Applies to:

Siebel Consumer Goods Sales Handheld DSS - Version 15.12 [IP2015] to 15.18 [IP2015] [Release V15]
Information in this document applies to any platform.


HH version 15.12.

Navigate to Administration - Mobile
Set Batch Download Stagger 5 mins
Batch Initial Download - UTC time ( based on when you start)
Batch Poll Frequency 1
Perform a Full Sync first
Do not run the batch sync
Perform a second Sync ( Upload now, Download later)
It signs off with Initialization Complete
Now run Batch Sync.
HH is already signed off but says Sleeping. -- No use.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.