Error SBL-CFG-00217 Proper Conflict Message Is Not Populating On Click Of Customize Button In Task Based UI
(Doc ID 2275205.1)
Last updated on OCTOBER 06, 2021
Applies to:
Siebel CRM - Version 8.1.1.11.11 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.11.11 [IP2013] version, Task Based UI
Proper Conflict Message is not populating on click of Customize button in Task Based UI
Raising an Order through Task. Expecting a proper conflict message to be populated on click of customize button. Instead below error is populated.
If the same order is customized from Sales Order screen, either econfig page or a proper conflict message is displayed.
ERROR
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[1] Error invoking service 'SIS OM PMT Service', method 'Reconfigure Product Instance' at step 'Reconfigure Product Instance'.(SBL-BPR-00162)
[2] Unsatisfied Requirement.(SBL-CFG-00217)
STEPS
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The issue can be reproduced at will with the following steps:
1. create order through TBUI
2.click of Customize button in Task Based UI
3. check details
Changes
Cause
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In this Document
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Cause |
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