EAI JMS Transport - JVM Dll Error

(Doc ID 2275397.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version 15.5 [IP2015] and later
Information in this document applies to any platform.


On : 15.5 [IP2015] version, Siebel EAI

EAI JMS Transport - JVM dll error

Customer has upgraded JAVA from 1_8_0.121 to 1_8_0_131 and they are getting following error

Error invoking service 'TIM JMS Transport', method 'Send' at step 'EAI JMS Transport'.(SBL-BPR-00162)--Failed to load the JVM Dll. Check that the specified dll name is correct.(SBL-EAI-05006)

JAVA version is 1_8_0_131 32 bit. 



In Environment Variable  PATH= JAVA\bin folder was added.


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