WSD response is not being imported (Doc ID 2275896.1)

Last updated on JUNE 12, 2017

Applies to:

Siebel Marketing - Version 15.11 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.11 [IP2015] version, Siebel Marketing

After fixing the Data Mapping based on "8.1 List Import: Import Fails with SBL-DAT-00498 and SBL-EAI-04389 Errors (Doc ID 1081167.1)", Import runs but does not import any Responses.

STEPS
-----------------------
1. Create A Survey and submit it using WSD
2. Go to Administration - Marketing > Import and confirm that the Job to import Responses is created
3. Check the Results - No Responses are imported

The following errors were seen:

SBL-DAT-00498: 'First Name' is a required field. Please enter a value for the field.

SBL-MKT-00432: Campaign could not be found during Source Code Lookup

Cause

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