Siebel Loyalty Point Transfer Fails With Error - Price lists do not exist for the service product.(SBL-LTY-14051)

(Doc ID 2276690.1)

Last updated on JUNE 14, 2017

Applies to:

Siebel Loyalty Manager - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.9 [23016] version, Loyalty

When attempting to Transfer points, the process errors

ERROR
-----------------------
[1] Error invoking service 'LOY Member Services', method 'SimulateServicesPromotions' at step 'SimulateServicesPromotions'.(SBL-BPR-00162)
[2] Price lists do not exist for the service product.(SBL-LTY-14051)



Cause

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