Partially Hidden Applet Menu On Second or Lower Applets
(Doc ID 2277115.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel CRM - Version 16.6 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
On : 16.6 [IP2016] version, Client Functionality
The lower applet menu becomes partially hidden by the screen bar when browser resolution/screen size are smaller.
When this condition occurs, the lower level applet does not have space below to display the menu. The application then displays the menu above; however, there is not enough space to fully display all the menu options.
STEPS:
1. Launch the application.
2. Go to a view which has a minimum of two applets.
3. Click on applet Menu from second applet.
24-inch monitor display
14-inch monitor display
In other cases, regardless of the sizing (zoom in / zoom out, the Applet Menu does not properly display all the options.
The Applet Menu options at the top of the list, such as Undo Record, Delete Record, Copy Record, etc. are "hidden" and are not available for selection.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |