Partially Hidden Applet Menu On Second or Lower Applets

(Doc ID 2277115.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version 16.6 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.6 [IP2016] version, Client Functionality


The lower applet menu becomes partially hidden by the screen bar when browser resolution/screen size are smaller.

When this condition occurs,  the lower level applet does not have space below to display the menu. The application then displays the menu above; however, there is not enough space to fully display all the menu options.

STEPS:
1. Login to application.
2. Go to a view which has a minimum of two applets.
3. Click on applet Menu from second applet.

24-inch monitor display

 

14-inch monitor display

In other cases, regardless of the sizing (zoom in / zoom out,  the Applet Menu does not properly display all the options.  

The Applet Menu options at the top of the list, such as Undo Record, Delete Record, Copy Record, etc. are "hidden" and are not available for selection.

 

Changes

 

Cause

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