The method 'UpdateKYCArchStatus' is not supported on Business Service 'SDP Update Archive KYC Service'.(SBL-DAT-00323) (Doc ID 2277172.1)

Last updated on JUNE 19, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.11.14 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.14 [IP2013] version, Siebel EAI

When Inbound webservice workflow is called from Soap UI tool, it is invoking the custom business service from workflow, which is throwing below error in soap response.

Error invoking service 'SDP Update Archive KYC Service', method 'UpdateKYCArchStatus' at step 'Call KYC Archive'.(SBL-BPR-00162)

The method 'UpdateKYCArchStatus' is not supported on Business Service 'SDP Update Archive KYC Service'.(SBL-DAT-00323)
 

ERROR
-----------------------

SBL-DAT-00323, SBL-BPR-00162



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Call Inbound webservice from SOAP

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run Inbound webservice successfully

Cause

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