Siebel Pick List Dropdown Is Not Loading Properly In List Applets In IP2016 PS8 (Doc ID 2277383.1)

Last updated on JUNE 15, 2017

Applies to:

Siebel CRM - Version 16.8 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On :  16.8 [IP2016] version, Configuration - General

ACTUAL BEHAVIOR  
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Siebel Pick List Dropdown is not loading properly in List Applets in IP2016 PS8  


We have observed an issue with Loading of a pick list down in List applets IP2016 - PS8.

This issue is not happening every time. It is intermittent.
The drop-down widget jumps onto the top form applet


EXPECTED BEHAVIOR
-----------------------
 The drop down widget should be shown right on top of the selected field

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Opportunities > Activities.
2. Click New to create new Activities.
3. click on Activity Type  picklist and the drop-down widget jumps onto the top form applet, and only display 4 pick options, then mouse over the picklist would show more pick options.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the picklist

Cause

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