JAWS Reading The Combobox Text Twice

(Doc ID 2277408.1)

Last updated on SEPTEMBER 24, 2017

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.10 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
---------------
JAWS reading the combobox text twice


EXPECTED BEHAVIOR
-----------------------
JAWS Should read only once from combobox values

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Siebel Application
2. Go to Contacts screen
3. Click on Combobox and select dropdown values
4. JAWS reading each dropdown value twice

Cause

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