Different Behaviour In Chrome And Firefox In ISS Promotion Edit UI View OUI (Doc ID 2278061.1)

Last updated on JUNE 23, 2017

Applies to:

Siebel Configurator Runtime - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.18 [IP2015] version, Order Management

ACTUAL BEHAVIOR
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Different behaviour in chrome and firefox in ISS Promotion Edit UI View OUI


Problem when Firefox versus Chrome browsers: 
 
 --> with Firefox, the first click don't run the action linked to the button, it only put the focus on it. You need to click a second time to have the button's action done.
 --> with chrome the first click run the button's action


EXPECTED BEHAVIOR
-----------------------
The behavior should be the same in Firefox.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


• Go to a Quotes>Line Items
• Add a bundle promo in line item.
• From ‘Line Items Menu’ click on “Edit Promotion”.
• It will be redirected to view “ISS Promotion Edit UI View OUI”
• Next go to “Edit Promotion List Applet” and click on button "Edit promotion:Add"
for any one element.
o With Firefox, the first click will not run the action linked to the button, it will
only put focus on it. Clicking a second time will execute the button's action.
o With chrome the first click executes the button's action


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users don't have the same functionality in Chrome and Firefox

Cause

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