My Oracle Support Banner

When Adding A Document In Attachments, The Document Gets Duplicated Automatically (Doc ID 2278493.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Tools - Version 16.8 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.8 [IP2016] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Duplicate attachments are created

EXPECTED BEHAVIOR
-----------------------
Duplicate attachments should not be created

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Attachments View.
2. Click on New File button.
3. Select the file and save
4. Duplicate attachments are created



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.