When Adding A Document In Attachments, The Document Gets Duplicated Automatically (Doc ID 2278493.1)

Last updated on JUNE 20, 2017

Applies to:

Siebel Tools - Version 16.8 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.8 [IP2016] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Duplicate attachments are created

EXPECTED BEHAVIOR
-----------------------
Duplicate attachments should not be created

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Attachments View.
2. Click on New File button.
3. Select the file and save
4. Duplicate attachments are created



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms