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Turning On Event Logs For Few Events Causing Performance Degradation In Application (Doc ID 2278838.1)

Last updated on MARCH 21, 2021

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

=== Siebel CRM ===

We have turned on logging for below events

ObjMgrBusCompLog=4
ObjMgrBusServiceLog=4

Post the same we can see in the servers where logging were turned up, transactions became 5 to 10 times slower than normal. For example, login which was taking 5secs took 40+ secs post turning the event logging on for selected events.

We are experiencing this behaviour in IP2013PS17/IP15

Changes

 Increase log level for below events to 4

 

ObjMgrBusCompLog=4
ObjMgrBusServiceLog=4

 

Immediately CPU and performance of the application degrades with in 5 minutes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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