Siebel Application Not Accessible Post Login - RedHat specific issue (Doc ID 2278896.1)

Last updated on JUNE 21, 2017

Applies to:

Siebel CRM - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.4 [IP2015] version, System Admin

ACTUAL BEHAVIOR
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Siebel Application not accessible post login . Application URL was accessible, however post login, application was not responding and blank page was received.

 

EXPECTED BEHAVIOR
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Siebel Application should be accessible post login.

STEPS
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The issue cannot be reproduced at will. 

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot access the application. Customer had to reboot the OS to resolve the issue.

Cause

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