My Oracle Support Banner

Scroll UP/DOWN On Desktop Open UI Is Not Fluent On Touch-Screen Devices With Windows 10 Installed (Doc ID 2278990.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel Sales - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

While using Desktop OpenUI on touch-screen devices that have installed Windows 10, the vertical scrolling does not have a fluent behavior.

The navigation returns/fetches one record per scroll.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login on Siebel application on a touch-screen device.
2. Go to a list applet which contains a large number of records.
3. On touch-screen scroll up/down.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.