Open UI Dispatch Board: New Zoom Button Month/Day Doesn't Load Correctly After Using Zoom 2 Or 4 (Doc ID 2279059.1)

Last updated on JUNE 21, 2017

Applies to:

Siebel Field Service - Version 8.1.1.14.18 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.18 [IP2014] version, Field Service

ACTUAL BEHAVIOR
---------------
Open UI Dispatch Board: New zoom button Month/Day doesn't load correctly after using zoom 2 or 4

Added the Month/Days Zoom button in the dispatch board applet (FS Dispatch Board Gantt Applet) but when use another zoom button (for example 4) then this new button, the Gantt Chart is not loaded correctly.
Missing information and horizontal scroll bar.


EXPECTED BEHAVIOR
-----------------------
The new Zoom button should behave like the other buttons and the layout should be the same.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

- Create a new control in FS Dispatch Board Gantt Applet named 64
- configure this control like the other zoom controls.
- add the button in the web layout.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cannot use the new button

Cause

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