Wrong Message About Violation Promotion Rules Using Remote Configurator (Doc ID 2279710.1)

Last updated on JUNE 22, 2017

Applies to:

Siebel Configurator Runtime - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.18 [IP2015] version, Order Management

Wrong Message about Violation Promotion rules using Remote Configurator

When using remote service and Automatch parameter , a crash occurs during invocation of BS Configurator Session Service when we click on OK button in the Warning page
 

ERROR
-----------------------
Promotion Violation. The following Product or Attribute is no longer part of the promotion

STEPS
-----------------------
1) Product Definition

CP Root Definition : "BUG - Root Product"
a) 1 Relation Product with 2 products in domain : "BUG - Child Product BP A and BUG - Child Product BP B
b) 1 Attribut with 2 values Attribute BP A and Attribut BP

2) Bundle Promotion Definition :
a) Bundle Promotion A
- Component : "BUG - Root Product"
- Relation Product: Only "BUG - Child Product BP A" and add by default
- Attribut : Only "Attribut BP A"
b) Bundle Promotion B
- Component : "BUG - Root Product"
- Relation Product: Only "BUG - Child Product BP B" and add by default
- Attribut : Only "Attribut BP B"

3) Enable Remote Product Configurator

3) Create a Sales Order and add both the promotions

1.0 BUG - Bundle Promotion A
2.0 BUG - Root Product
2.1 BUG - Child Product BP A

3.0 BUG - Bundle Promotion B
4.0 BUG - Root Product
4.1 BUG - Child Product BP B

Select 2.0 BUG - Root Product line item and Launch the configurator

Result : No issues

Select 4.0 BUG - Root Product line item and Launch the configurator

Result :

Product - "BUG - Root Product"
Extended Attribute
Modified
Promotion Violation. THe following Product or Attribute is no longer part of the promotion.
: Extended Attribute - "Attribut"; Old Value = "Attribut BP B"; New Value = "Attribut BP A"

Cause

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