IP2016 Workspaces - Unable To Deliver Workspace With Cloned Applet (Doc ID 2280310.1)

Last updated on JUNE 25, 2017

Applies to:

Siebel Tools - Version 16.4 [IP2016] to 16.13 [IP2016] [Release V16]
Information in this document applies to any platform.

Symptoms

On : 16.4 [IP2016] version, System Admin

When attempting to deliver workspace ,
the following error occurs.

ERROR
-----------------------
SBL-DEV-62155: CommitCopyInstance EXITING with error - 4-1SQXKSF


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Open Siebel Tools.
2) Workspace --> Create
3) Pick workspace name such as "dev_du_rrooo2_applet_clone_delivery_error"
4) Click on "Applet" Siebel Object
5) Select existing Applet such as "Account List Applet"
6) Copy Record, and name Applet to something such as "Account List Applet - Testing WS Delivery Error (DO NOT MIGRATE)"
7) Workspace --> Checkpoint
8) Workspace --> Submit for Delivery
9) Login to Siebel Tools as Approver
10) Open Workspace name "dev_du_rrooo2_applet_clone_delivery_error"
11) Workspace --> Deliver
12) Start Merge, and wait until it completes.
13) The delivery fails.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms