CTI Hoteling Not Working Properly After DISA 2.17.4
(Doc ID 2280764.1)
Last updated on OCTOBER 29, 2019
Applies to:Siebel CTI - Version 18.104.22.168.14 [IP2014] and later
Information in this document applies to any platform.
On : 22.214.171.124.14 [IP2014] version using DISA 2.17.4
When attempting to login to CTI Toolbar the following error occurs. "Communication: User 'SADMIN' has no teleset extension.(SBL-CSR-00314)"
The issue can be reproduced at will with the following steps:
1. Login to Siebel Application
2. Open the Communications Panel
3. The Siebel CTI Toolbar button do not get enabled
4. The error message above is observed.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document