EDealer Component Crashes After EnableComposer Parameter Set To TRUE (Doc ID 2281075.1)

Last updated on JULY 03, 2017

Applies to:

Siebel Tools - Version 16.9 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.9 [IP2016] version, Configuration - Dev Env

Customer has recently upgraded from 8.1.1.14 PS 15 to IP 2016 PS9
After setting parameter EnableComposer = TRUE for eDealer OM the URL do not work.
It gives crash and error as follows.

ERROR
-----------------------
Caching ObjectType 29 Object name S_RR_TABLE version 1

ObjMgrSRFLog Error 1 0000001359510d4c:0 2017-06-26 17:29:54 (objdef.cpp (854)) SBL-DAT-00388: Table 'S_RR_TABLE' defined multiple times.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable Composer Mode for eDealer
2. Application does not start and crashes with following call stack:


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot explorer new features of Siebel Workspace.

Cause

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