OOTB Fields are Not Populating When a Product is Added Through MultiAdd Button Click (Doc ID 2282492.1)

Last updated on JUNE 30, 2017

Applies to:

Siebel CRM - Version 16.8 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.8 [IP2016] version, Order Management

ACTUAL BEHAVIOR
---------------
Dynamic Discount Method and Pricing Commit Type are not populated while using
multiadd button.

EXPECTED BEHAVIOR
-----------------------
Dynamic Discount Method and Pricing Commit Type should be populated using
multiadd button.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Create an Order
2.In the Line Item Applet, add the product by clicking "MultiAdd" button.
3.Product got added,but the Dynamic Discount Method and Pricing Commit Type values are not populated(Same fields are getting populated when the Product is Added by "Add" button click)


BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot see values when added using multiadd button.

Cause

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